Once your contacts get a Tag or any other Filter you use in that Segment, they will be automatically listed there. Once you apply one or multiple Filters to your contacts, you'll be able to create a Segment. You can choose as many conditions as you want: You can combine these filters to better target and analyze your Contacts. You can't perform any actions or access Deleted contact profile. DeletedĪ contact becomes Deleted if you choose "Delete Contact Data" in Contact Profile. You can't send any messages to Unsubscribed Contacts, but all the data (Tags, Custom Field values) persists. UnsubscribedĪ contact receives Unsubscribed status when they send the "stop"/"unsubscribe" keyword to your account, or if you unsubscribe them manually. Guests can only be contacted using the same tool they opted-in through, and if they don't become Subscribers, they soon disappear. Guest is a special status indicating that contact has interacted with either Facebook Comments Trigger 2.0 or a Guest Customer Chat. You can interact with your contacts using SMS, Email, or Messenger. This status means that a contact opted-in for getting messages from your account. In the Status column, you can see the status of your contact. csv, so they would become available for SMS and Email. Import a list of Contacts from an already existing.Create New Contact to send SMS and Email.Total list of c ontacts, including Unknown and Unsubscribed Contacts.A total number of all contacts, including Subscribed and Unsubscribed.Apply Bulk actions to selected contacts.The number of currently selected contacts.In this section, you can filter your Contacts and search for a particular contact.The Contacts tab has 6 elements that will help you manage your Contacts. Studying and targeting your Contacts is key to a successful campaign.
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